Privacy Policy

This Privacy Policy explains how Knoxville Elite Tours (“we”, “us”, “our”) collects, uses, and protects your information when you visit our website or book our tours. Our billing entity International Elite Trading securely processes payments on our behalf.

1) Information we collect

• Contact details — name, email, phone number, and message content you send via our forms.
• Booking details — selected tours, dates, guest counts, add-ons, and preferences (when you book).
• Payment information — handled by trusted payment processors; we do not store full card or wallet details on our servers.
• Technical data — IP address, browser type, pages viewed, and similar usage logs for security and site performance.

2) How we use information

• Provide quotes, answer questions, and manage bookings.
• Process payments securely through International Elite Trading and our payment partners.
• Send service emails (confirmations, reminders, important updates).
• Improve our website and services, prevent fraud, and ensure safety.
• With your consent, send occasional news or offers (you can unsubscribe anytime).

3) Cookies & similar tech

We use necessary cookies for things like session login and cart/booking steps. We may also use analytics cookies to understand site usage. You can control cookies via your browser settings. Disabling some cookies may affect site functionality.

4) When we share information

• Payment processors to complete transactions (e.g., card processors, PayPal, etc.).
• Email/IT providers for sending confirmations and hosting our website.
• Trusted partners needed to operate a tour (e.g., activity providers), only what’s necessary.
• Legal or safety when required by law or to protect rights, property, or safety.

We do not sell personal information.

5) Data security & retention

We use reasonable administrative, technical, and physical safeguards to protect your data. No method is 100% secure, but we work to keep information safe. We retain personal data only as long as needed for bookings, legal reasons, and legitimate business purposes.

6) Your privacy rights

• Access/Correction/Deletion — You can request a copy of your data, ask us to correct it, or delete it when legally allowed.
• Marketing choices — You can unsubscribe from marketing emails at any time.
• US/State rights — If applicable in your state (e.g., California), you may have additional rights. We do not sell personal data.
• EEA/UK (GDPR) — Where applicable, you may have rights to access, rectify, erase, restrict, or object to processing, and data portability.

To exercise rights, see “Contact us” below.

7) Children’s information

Our services are designed for adults organizing travel. We do not knowingly collect personal information from children under 13 without appropriate consent. If you believe we have such data, contact us and we will delete it.

8) Changes to this policy

We may update this Privacy Policy from time to time. We’ll revise the “Last updated” date above and, when appropriate, notify you by email or a notice on our site.

9) Contact us

Questions or privacy requests? Reach us at:
Knoxville Elite Tours
1829 Amherst Road, Knoxville, TN 37909, USA
Phone: 865 200 3358 • Email: tours@knoxvillelite.com

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This page is provided for transparency and does not constitute legal advice.